Returns & Exchanges
At Fireball Tool, we stand behind the precision and durability of our products. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all components and hardware are included to prevent damage during transit.
- 3.Ship to Fireball
Affix the provided shipping label or use a trackable carrier to send the package to our warehouse facility for inspection.
- 4.Receive Refund or Exchange
Once our team verifies the condition of the returned tools, we will process your refund to the original payment method or ship your replacement within 5-7 business days.